5DollarESIMStart with the quickest route below. If you already bought an eSIM, keep your order number and the email used at checkout nearby.
Most order and setup questions can be solved immediately. Use My eSIM for delivery details, the troubleshooting guide for connectivity, or send us a support request when you need a person.
Check eSIM support, carrier-unlocked status and the exact phone variant before buying.
Check your phone → QRSetupFollow the iPhone or Android setup sequence and avoid the most common activation mistakes.
Installation guide → !TroubleshootCheck the data line, roaming, APN and network selection before changing or deleting the eSIM.
Fix common issues → #Your purchaseRetrieve your order, eSIM delivery details and installation information securely.
Open My eSIM → GBUsageUnderstand fixed-data limits, usage and what happens when your allowance runs out.
Read data guide → @Human helpSend one clear request with your destination, device model and order number when relevant.
Open support form →Very important: order and support emails can occasionally land in Spam, Junk or Promotions. Search for 5DollarESIM, mark the message as safe, and if your order was already delivered you can also retrieve it from My eSIM.